In most cases the reasons of incorrect work of the app is the crush in user.ini file at PokerStars settings. Currently the support of the poker room offers the users to solve the problem of unintended crush of the PokerStars client the following way: 1. Delete the file User.ini or User in PokerStars. 2. Restart the app.
Pokerstars outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher ...
If PokerStars is not responding and you get the error code 2/89, it means there is an issue related to the proxy settings being used. To resolve this, disable the proxy settings. To resolve this, disable the proxy settings.
If you haven’t done this yet, or you’re having difficulty doing so, this is most likely an error with your device or internet connection, and is unlikely to be related to the PokerStars.net app. Contact the support associated with your device to address these issues.
Step 3: Your firewall may have blocked pokerstars.net. Temporarily disable your anti-virus or firewall running in background. Now, if you are able to access pokerstars.net, be informed your security software is causing trouble. Try adding pokerstars.net into trusted sites' set.
1. Open Windows Explorer (the file browser on your computer - NOT Internet Explorer). 2. Copy and paste the following link into the search bar (at the bottom of the window): %USERPROFILE%\appdata\local\temp\ 3. Find and delete the folder PokerStarsBrCache. 4. Launch the PokerStars software and click on Cashier, it should load normally.
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At the time of writing, there's no word on what might be wrong with the Pokerstars website or services, but it's also not helped by the fact that the PokerStars Support twitter account is yet to make a statement. That being said, there's clearly issues, as proved by the many complaints online.